Definitions

This Privacy Policy forms part of our Terms and Conditions.

The following words and expressions shall have the following meanings unless the context otherwise requires:

Site” refers to the website www.propertyrenovate.com.
We, us, our” refers to the registered company Propertyrenovate Ltd
User” refers to a customer purchasing goods or services from the Site.
You, your” refers to a visitor to the Site or a User of the Site.

1. Information

1.1 This privacy policy sets out how we use and protect information that you give us when you use the Site.

1.2 Our primary reason for collecting your personal information is to process your orders and provide you with the most efficient service possible.

1.3 We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the Site, you can be assured that it will only be used in accordance with this privacy policy.

1.4 We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

2. The information we collect

We may collect the following information:

2.1 Any information you provide when contacting us by email, or via an online form.

2.2 Any information you provide when registering an online subscription or ordering goods or products from the Site.

2.3 Information about your computer and your use of the Site including your IP address, browser type, referral source, duration of visit and page visits.

3. What we do with this information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

3.1 To process your order for the purchase of goods and services from the Site subject to the Terms and Conditions of the Site.

3.2 Internal record keeping and general administration of customer information.

3.3 To periodically send promotional emails about new products, special offers or other information which we think you may find interesting.

3.4 To contact you for market research purposes.

3.5 To contact you regarding an order or enquiry you have placed.

3.6 To customise the website according to your interests.

3.7 To train our employees in respect of providing our service to you.

4. Data Protection Act 1998

We are registered under the Data Protection Act 1998. As required by the Data Protection Act 1998, we are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

5. Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

5.1 Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

5.2 We only use this information for statistical analysis purposes.

5.3 A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

5.4 You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

6. Links to other websites

The Site may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave the Site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

7. Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

7.1 Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

7.2 If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at support@propertyrenovate.com.

7.3 We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

7.4 You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email support@propertyrenovate.com

7.5 If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.